AXS Ticketing - 2022 U.S. Hockey Hall of Fame Game

T-Mobile Arena uses a ticket platform called AXS. This will be a very similar digital ticketing process to the Ticketmaster platform, but AXS is a separate and distinct ticketing platform and Ticketmaster is not available to us for the 2022 U.S. Hockey Hall of Fame Game. T-Mobile Arena uses AXS and so must our event.

First things first - you'll need to set up an AXS account. You should set up your account before purchasing tickets so that you’re ready to go when tickets go on-sale.

  1. Create an AXS Account by either:
    1. Going to AXS.com and clicking "Sign In / Sign Up" and then click “Create Account” OR
    2. By downloading the AXS Tickets – AXS Events, Concerts & Sports app and creating your account in the app
    3. HELPFUL HINT: Use the same login and password for your AXS account as you use for your other ticket accounts. You should also write down or record the email address and password that you use for your AXS account for easy access in the future as you may not use your AXS account again until the event in October of 2022. You will need your account email address and account password to make adjustments to your account in the future, including pulling up your tickets to get into the game in Las Vegas.
    4. As you create your AXS account, you will be required to verify your email address so you will want to be able to access your email platform while creating your AXS account.
  2. How to get the AXS Tickets App - you'll need this for your digital tickets/entrance into T-Mobile Arena on the day of the game
    1. The AXS Tickets – AXS Events, Concerts & Sports app is available for iOS and Android. Get it in the App Store or on Google Play. Make sure your App Store or Google Play account is active with a working email address before you do this.
    2. In order to download and install the AXS Tickets app, you may be required to verify your email address so you will want to be able to access your email platform while installing your AXS Tickets app.
  3. Purchasing tickets - Interactive seat maps will not be available during the pre-sale or during early on-sale. Rather "best available" options will be provided.
    1. HELPFUL HINT: Purchasing tickets via a desktop/laptop may offer a friendlier user experience vs using the app to purchase tickets.
  4. How to use your AXS Mobile ID to enter the venue
    1. When you arrive at the venue, you will open your AXS Tickets app and click the ticket icon at the bottom of the screen. Select your event and your tickets will display.
    2. Simply show your mobile device to the gate associate to be scanned in.
      1. Don't have access to wi-fi? Don't worry, your tickets will display in your AXS Tickets app on event day whether you are connected to wi-fi or not.
  5. How to transfer tickets
    1. Click the Transfer button next to the event in your AXS account
    2. Select the tickets to transfer and enter the recipient's info
    3. On the review page, click the Transfer button to send
    4. The recipient will receive an email about the transfer, and they'll need to create an AXS account, if they don't have one, to complete the transfer. After that, the tickets will be theirs to use with the AXS Tickets app.
  6. What if I don't have a smart phone?  Anyone with mobile device issues can visit the T-Mobile Arena Box Office upon arrival at the venue. They have the capability of printing a paper version of the mobile ticket based on the guest's name and email address. Also, if you would like to include contact information regarding mobile delivery inquiries, feel free to include our Box Office Customer Service information below:

    boxoffice@tmobilearena.com

    (702) 692-1616 – Available 9:00am to 6:00pm PT, daily

HHOFG_22_logos_color.png

 

Vegas Homepage