Assisted Listening Devices

Assisted Listening Devices (ALDs) are available at no charge through the REA Guest Services Desk, located by the Main Lobby and Sioux Shop. A driver’s license or some other acceptable form of picture identification is required as a deposit.

Comments, Questions, and Requests for Assistance

Making Ralph Engelstad Arena accessible friendly for our guests with disabilities is an ongoing commitment. In our efforts to improve accessibility we welcome all comments and suggestions. We are also happy to prepare for any needs you may need upon arrival at the arena. Contact either of our event managers below and they will make any special arrangements that you require while attending an event. Please direct comments, questions and requests to:

Brian Marti
Event Manager

Electrical Outlets

Electrical outlets are available for recharging wheelchairs and other medical equipment. Please ask any Ralph Engelstad staff member for assistance.

Service Animals

All certified service animals or service animals in training are welcome at the Ralph Engelstad Arena. All service animals are required to remain on a leash or harness at all times. If purchasing game tickets, please notify your ticket seller at the time of purchase if an aisle seat is required to accommodate your service animal. Service animals must remain on a leash or in a harness at all times.  All other pets or animals are allowed into the facility with prior permission from Ralph Engelstad Arena Management.

Sign Interpreters

Ralph Engelstad Arena is able to provide sign language interpreters for guests with hearing disabilities. Requests for interpretive services must be made at least thirty days prior to an event.

Wheelchairs / Wheelchair Storage

If wheelchair storage is needed, a spot near the guest’s seat will be found to the best of our ability. Wheelchair transfers are available at all gates by asking any guest services team member for assistance. REA has a limited number of wheelchairs on hand and they are first come, first serve. A driver’s license or some other acceptable form of picture identification is required as a deposit.

Web Accessibility

Ralph Engelstad Arena is committed to diversity, inclusion and accessibility in everything we do. These core values are fundamental to the way we do business and come through in the experiences we design for people – both in our arena and on the web.

With this in mind, we are continuously taking steps to improve and ensure it complies with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines of the World Wide Web Consortium.

Our website is monitored and tested periodically by internal and third-party accessibility consultants. These people help us identify usability issues and discover new solutions to further improve the accessibility of our site.

  • Title attributes for additional information about links and indication of new browser windows.
  • Alternative text detail for appropriate images and other non-text elements.
  • Structural markup to indicate headings and lists to aid in page comprehension.
  • Association of forms with labels.
  • Association of all data cells in a data table with their headers.
  • JavaScript and style sheets to enhance the appearance and functionality of the site. If these technologies are not available, alternative content is provided where necessary to ensure a usable experience.