Privacy Policy

The policies below are applicable to this site maintained by Ralph Engelstad Arena and Carbonhouse.  Ralph Engelstad Arena is committed to both protecting the privacy of users of its interactive products and services and providing those users with as many opportunities and services as possible. Throughout cyberspace, we want to contribute to providing a safe and secure environment for users, and in particular, ensure that childrens’ information is protected. If you don’t find your concern addressed here, feel free to contact us by email or at the address listed below.

What Personal Information Do We Collect?

(a) Personally Identifiable Information

Ralph Engelstad Arena collects personal information during (i) personal profile, contest or sweepstakes registration, (ii) subscription registration for services that require a subscription (iii) certain surveys or polls conducted on our Web site and (iv) online shopping. Personal information includes, among other things, a user’s name, credit card number, address, telephone number, date of birth, gender, email address or other internet address (collectively referred to as ‘personal information’). In addition, registration is required and personal information is collected in certain other portions of the service in which users specifically and knowingly provide such information along with content submissions, suggestions, information requests or voting.

(b) Non-Personally Identifiable Information

In addition to the use of personal information to operate this site, Ralph Engelstad Arena may also gather non-personally identifiable information. Generally ‘non-personally identifiable information’ means information that is collected through ‘traffic data’ and may entail the use of ‘Cookies’, ‘IP addresses’ or other numeric codes used to identify a computer or monitor how a user accesses a Web site. This non-personally identifiable information helps us determine how our customers use the site, so we can improve our site and ensure that it is as appealing as we can make it for as many of you as possible.

How To Contact Us To Prevent Disclosure of Personal Information

If you do NOT want your personal information maintained in our database and/or subject to disclosure to third parties, please send an email to and your personal information will remain confidential. In the event that you supply Ralph Engelstad Arena with personal information and later that information changes, or if you change your mind and decide not to make such information available to Ralph Engelstad Arena’s select business partners, you may correct, update, or remove the personal information you give us. You can do this by contacting our Internet Service’s department at fans@theralph or by contacting Ralph Engelstad Arena:

Ralph Engelstad Arena
One Ralph Engelstad Arena Drive
Grand Forks ND 58203

Information We Ask About You

We may specifically ask for personal information about you when you sign up to use a service or when you order a product. We will need certain information — such as name, email address or screen name, billing address, type of computer, credit card number — in order to provide that service or product to you. We also may ask you for information about your interests and other personal information so that both you and we can take advantage of the interactivity of the Internet, but you may always choose whether to respond or not.

How We Use the Information

We NEVER disclose credit card or related transactional information to third parties not involved in your transaction. Ralph Engelstad Arena reserves the right to use, store, provide or disclose personal information collected during your individual visits to our site and the information that you may give us, such as your name, address, email address, date of birth, gender or telephone number. In many cases, our use or disclosure would be an added benefit to you. For example, if you sign up to receive information on contests and promotions through our venue E-Newsletter, we may use your personal information to offer discount coupons for services or related products. You may contact us at any time in order to direct us to remove your information from future mailings. Any use, storage, provision or disclosure of your personal information by Ralph Engelstad Arena will be made in strict compliance with any applicable laws.

Ralph Engelstad Arena may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on Ralph Engelstad Arena web site; (b) protect and defend the rights or property of Ralph Engelstad Arena, the site or the users of the site, and (c) act under exigent circumstances to protect the personal safety of users of our facilities, the site or the public.

Use of Cookies

What about ‘Cookies?’

‘Cookies’ are pieces of information that a Web site transfers to your computer’s hard disk for record-keeping purposes. ‘Cookies’ make Web-surfing easier for you by saving your passwords, purchases, and preferences while you’re at our site. The use of ‘Cookies’ is standard in the Internet industry, and many major web sites use them to provide useful features for their customers. By showing how and when guests use the site, ‘Cookies’ help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with ‘Cookies.’ ‘Cookies’ in and of themselves do not personally identify users, although they do identify a user’s computer. Most Internet browsers are initially set to accept ‘Cookies.’ If you prefer, you can set yours to refuse ‘Cookies’ or to alert you when ‘Cookies’ are being sent. However, it is possible that some areas of the site, such as the shopping, contest, and game areas, will not function properly if you do so.

How We Do Not Use Cookies

Our Web site never uses ‘Cookies’ to retrieve information from your computer that was not originally sent in a ‘Cookie.’ Except as described in this privacy policy, we do not use information transferred through ‘Cookies’ for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. We do not use Cookies’ to identify specific individuals, except in such cases as online shopping and contest registration (where a ‘Cookie’ allows you to enter a contest every day without registering again each time). You may occasionally get ‘Cookies’ from our advertisers. We do not control these ‘Cookies,’ and these ‘Cookies’ are not subject to our ‘Cookie’ policy. The use of advertising ‘Cookies’ sent by third-party servers is standard in the Internet industry.

Links to Other Sites

Users should be aware that when you are using the site you could be directed to other Web sites that are beyond our control. There are links on our site that take you to other web sites outside our service. These include links from partners that may use the Ralph Engelstad Arena logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data or solicit personal information. Always be aware of where you end up. Please keep in mind that whenever you give out personal information online – for example, via message boards or chat sessions- that information can be collected and used by people you don’t know. While Ralph Engelstad Arena strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. Finally, please note that this policy applies only to Ralph Engelstad Arena, and not to other companies or organizations’ web sites to which we link.

Security Policy

The importance of security for all personal information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal information collected by the Ralph Engelstad Arena site is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers, the personal information is encrypted before you conduct your transaction. Only those employees who need access to your information in order to do their jobs are allowed access.

Your Acceptance of These Terms

By using this site, you signify your acceptance of the Ralph Engelstad Arena Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of Ralph Engelstad Arena web site and our affiliate sites following the posting of changes to these terms will mean you accept those changes.


Ralph Engelstad Arena is committed to maintaining their position as a premier site on the Internet. As our site continues to develop, we may add new services and features to our Web site. In the event that these additions affect our Privacy Policy, this document will be updated appropriately.


Questions regarding this statement should be directed to Ralph Engelstad Arena, One Ralph Engelstad Arena Drive, Grand Forks ND, 58203 or by email.